Operational Excellence at FinTech Firm

About Client

Our client firm is having strong background of CA and Auditing of SME. Client want to Pivot their business in the age of Technology for long term sustainable growth.

Client is offerings business decision insights through their financial data analysis and give insights to their client in key business decision through modern days data analysis and visualization tool.

Our Approach

01
GOA – Gap and Opportunity Analysis
02
Market Research & Craft Scaling Strategy
03
Executing strategies in most effective way
04
Measure What Matter

GOA (Gap and Opportunity Analysis)

GAP

  • Lack of Vision and Focus in core strength
  • High Job iteration
  • Team Productivity is very low
  • Poor Workflow management
  • HR framework not established
  • Lack of clarity and efforts in Competitor analysis and marketing

Opportunity

  • Strong Technical background in core business tools
  • Untapped market because of Technological barrier
  • Integrated Digital infrastructure with clients
  • Clients data analysis for future data bank and insights
  • First mover advantage in establishing business model

Project Execution

  • Stage 1 (Vision and Strategy Formation): We have deeply studied where organization is currently heading and where they want to reach ? And this will help us to find all possible gaps and aligning company strategy and efforts into single direction. We have used tools like SWOT Analysis, Porter’s 5 Force, Balanced Scorecard, SMART Goals etc.
  • Stage 2 (HR Framework):Once we have eagle eye focused on Business Goal, aligned all efforts towards business goals. We started to faced existing challenges like high iteration rate, don’t know whom to hire and how to grow existing employee along with organization. We have used tools like Organizational Structure, Competency mapping, Performance Management System, Recognition and Rewards etc.
  • Stage 3 (Operational Excellence): Now, Its perfect time to remove all waste like extra process, Non-value added activity with implementation of Lean culture in workflow management to gain most optimized workflow management SOP, RACI Matric, KPI Tracking, Communication framework, Project Management framework etc.
  • Stage 4 (Product Development): At this point of time, We have reduced weight of non-value added activity, we were motivated to go far and exactly knowing where we want to go. We have put all our efforts in top gear for Sales and marketing with tools like Strong feedback system, Competitive analysis, Communicate our success story, Lead conversion technique etc.

Key Values Delivered

Tangible Value

  • Revenue increased by 5X
  • Job Iteration reduced by 70%
  • Team efficiency increased by 56%

Non – Tangible Value

  • Employee satisfaction increased
  • Lean culture implemented
  • Internal External communication improved

Organizational Value

  • Key Performance Indicators established
  • HR Framework implemented
  • Benchmarking framework implemented

Leadership Value

  • Company Long Term growth plan established
  • Team Building and Employee Engagement demonstrated
  • Decision making process implemented

Are you ready to write your story with ScalAct?